When an incident happens, it is vital we are prepared and ready to respond. We have designed an emergency preparedness program to provide a consistent and effective response to any event which could affect the community, employees, contractors, the environment, our assets and/or reputation.

Our 24-hour emergency line enables the public, emergency responders and customers to access information immediately, and allows us to promptly initiate a response when needed. The 1-877-262-2111 number is posted on huskyenergy.com and on signs at all our facilities, and is included on all public notification material. Some sites post a local 24-hour emergency number and calls to that line receive the same level of response and information as the corporate phone number.

In 2017 we focused on improving planning and compliance programs, as well as training our response teams. We are incorporating what we‘ve learned from previous events as we continue to evolve these programs.


We understand that regular cross-departmental exercises, and consistent, repeatable processes are an integral part of being prepared for, and responding to, an emergency. Where appropriate, coordination with third-party emergency responders is tested in major exercises.

To enhance readiness at facilities where there is the potential for a higher-consequence event, we have developed comprehensive programs, which include hazard identification and planning, and equipment sourcing and training that are specific to those sites.

Husky shares lessons learned. Reviews undertaken after an incident provide a rigorous framework to analyze events and determine lessons that can be applied elsewhere, continually improving our response. We participate in additional training as an active member of spill cooperatives and preparedness programs.


We evaluate local response requirements using area-specific hazard and risk assessments, tailoring training and equipment for individual emergency response teams. These teams are supported by local management and a multi-discipline corporate emergency response team.

Our spill preparedness and response training programs build internal response capacity by ensuring dedicated employees have the knowledge and skills to coordinate and sustain a response in the event of an incident.

We base our plans and procedures on the Incident Command System (ICS), a standard emergency response model used in Canada and internationally to provide an effective response across all operations. It focuses the response so that the most important actions are addressed in priority and under clear accountabilities. About 250 employees completed various levels of ICS training in 2017.

We review and test all Emergency Response Plans (ERPs) at least once a year. In 2017, 35 emergency response plans were being managed, reduced from 45 in 2016 and reflecting the disposition of assets in Western Canada.